Loyalty

Action Rules

Written By: Asel Demirdağ

Last Updated on September 3, 2024

An action rule is a module used to encourage customer loyalty by offering rewards. You can use this module to increase customer engagement by rewarding them.

To create an action rule, start by choosing a unique name for it. Then, select the appropriate template and event type that suit your needs. You can also choose specific actions depending on your preferences. Adding an image to the "Image" field will enhance the appeal of your action rule by displaying it on the front-end of your system. You can categorize your action rules using the "Category" field to keep them organized. Next, set the start and end dates for your action rule to determine when customers can begin earning rewards. It's important to define the conditions that must be met for the action rules to apply, and to specify any parameters required for these conditions, such as shopping frequency, spending over a certain amount within a specific date range, or other relevant criteria. After you've reviewed the action rule, activate it by clicking the activate/deactivate toggle button in the upper right corner. Once activated, your customers will be able to benefit from the rewards. Following these steps will enable you to create action rules efficiently, allowing you to offer a variety of rewards to your customers.